or, Things You
Welcome to the world of Internet through
your new connection
to Riverland Internet.
Internet offers three areas which are the most popular :-
The World Wide Web, email, and newsgroups, and different software is
used for each application. You probably have the software you need.
The first thing to remember now that you are starting your new adventure
is... Don't Panic! You WILL learn to operate the system, and sooner
than you think.
Your BACK button can help most times that you get into trouble. It takes
you back to where you were.
We are committed to helping you, so we are only a phone call away. But,
before you call us, see what your HELP files have to offer regarding
There are also cheap books available at newsagents aimed at helping
beginners to find their way.
Spell it right!
You will have found by now that spelling is important, and email addresses
and url's MUST be spelt correctly. So don't include spaces, capitals,
quotes, or anything that doesn't belong in email addresses or your username.
It's a Phone Call
Remember that each time you connect, you are charged for a phone call.
So if you are disconnected or a connection is refused, try and find
the reason before re-dialling repeatedly.
Please note that we do NOT kick subscribers offline for any reason.
If a connection is lost or refused, there is a technical reason.
Don't Try, Try again!
If a log-on is unsuccessful, and you are asked to check your username
and password, check that your Caps Lock light is NOT on. Otherwise,
don't just assume your username and password are OK. Experience tells
us that the quickest thing to do is type them in again. We have found
that solves most log-on problems. However, if you suspect that there
may be a financial problem, call us to clarify the situation.
Saving your info
You will, at some time, want to save a page from the net. It is best
if you create a DOWNLOAD directory (folder) to put your net stuff in.
Then you can always refer to it later offline. Don't forget to save
the pictures too by right-clicking on them. (Select "save image
Learning more about the Internet
Click on the
Look Here First link to learn more about the Internet in general
to get the best from it with minimal pain and time wasting!
Perhaps bookmark these pages.