Riverland Internet

Note! You probably should not set this up.

Since July 2005, very few people using Riverland Internet should use the web proxy. A few years ago it was helpful. Since then, our network has changed and broadband has become more common. Now the proxy is only rarely helpful, and only for people dialling in to our Renmark number.

If you have ADSL broadband, or dial our Waikerie or 0198 numbers, please do not use our web proxy. Even if you can get pages through it, it will slow your access.

For almost everyone, the setting we recommend is "No proxy server" or "Direct connection to the internet", which is the default setting.

If you are still reading... there are instructions for:

General information about proxies

What is a proxy?

The proxy server at Riverland Internet is a way to give you faster access to WWW pages.

(Proxies at other Internet sites may work differently, e.g. to allow you to access the Internet through a firewall. However, we don't do that at Riverland Internet - our proxy is all about improving the speed of your web browser.)

Our proxy is like a large cache of WWW data - HTML files, GIFs, JPEGs, etc. When you want to see a Web page, your browser asks the proxy for the page. If the proxy already has it, it returns it to your browser. This is much quicker than getting it from the Internet - the proxy server is a computer in Renmark, while the original website might be somewhere in Europe or Japan.

Of course, not every page on the Web is on the proxy. Often, the proxy will have to get the file for you from the original server. But once it has done that, the file will be kept on the proxy for anyone else to access. The most commonly-requested files are already on the proxy. So, roughly half of the time, using the proxy is faster.

Manual and automatic proxy settings

With a manual proxy setting, your browser always goes to the same place (proxy.riverland.net.au) when requesting a web page. This is usually OK, but if the proxy is too busy to answer or has crashed, you'll get no results.

With the automatic proxy setting, the browser has more choices. It is like having a list of proxies to use - if the first one doesn't respond, your browser will decide to use the next one in the list. Later, it will re-try the failed one to see if it is working again. So one faulty or slow proxy server won't stop your web-surfing.

Also, because the browser gets the automatic proxy configuration file (the list of proxies) from the webserver each time you connect, your proxy settings will always be up-to-date.

The automatic proxy configuration is the best one: use it, if your browser allows it. The manual proxy setting still allows you to use the proxy, but is not as flexible. And remember, your browser still works with NO proxy settings, it will just be slower!

Netscape versions 2.x and 3.x

With these programs, you can use the automatic proxy setting or the manual setting. This setting is for the auto proxy, which is usually better.

You can also use the manual proxy setting for Netscape.

Netscape version 4

This program can use the automatic proxy setting:

You can also use the manual proxy setting for Netscape.

Internet Explorer (versions 2 and 3)

Only recent versions of Internet Explorer can use the automatic proxy. These instructions will help you work out the best setting for your copy of the program.

Explorer - Manual proxy setting

Explorer 2 - manual proxy setting (continued)

You probably have Internet Explorer version 2 - its proxy settings are entered through a control panel.

You've finished. Click Apply, then OK, and try it out.

Explorer - Auto proxy setting (continued)

You should be looking at a window titled "Options", and have clicked the "Advanced" tab.

(Note - although the window doesn't say "proxy" anywhere, this is the place to enter the auto proxy setting. Our auto-config file changes only Explorer's proxy setting, although this method can set up other things too.)

Internet Explorer version 4

Explorer 4 can use the automatic proxy setting.

Internet Explorer version 5 and above - manual proxy setting

Click OK as many times as needed. Try some webpages, to ensure that it's working.

Internet Explorer version 5 and above - auto proxy setting

Explorer 5 can use the automatic proxy setting.

Note: This script configures ONLY the proxy settings, you'll still have to put in the settings for email, dialup, etc.

Netscape manual proxy configuration

(optional) If you want to set it up completely for the best speed you can get, do these steps too:

Click OK and try it out!

Other WWW browsers

Web browsers are all different: we can't include detailed information on how to set up ALL of them. However, the general idea is always the same.

Automatic proxy setting - if your browser can use it:

Manual proxy setting - supported by almost all browsers:

How do I know if it's working properly?

You can usually tell if the proxy is working by watching the messages on the status line of your browser. If it says "Contacting proxy.riverland.net.au" or "Connecting to 203.18.28.218" when it gets a page, then it's going through the proxy.

It's hard to be sure if the proxy is speeding up your web accesses, because your browser has its own disk cache and probably a RAM cache too. The best you can do is try a few familiar sites, maybe from your bookmarks or Favourites, and see how it goes. If you get all the pages at the usual speed or better, and there are no (proxy-related) problems, then the proxy is working.

Remember, sometimes (about half the time) you will be requesting webpages that are not in the proxy, and if that server is slow, you will still have to wait. The proxy isn't helping you in this case - but the next person who wants that page will get it from the proxy. And it's definitely faster when the page comes from the proxy.

Proxy problems

Outdated files. Because the proxy keeps the files it gets from other websites, it does not always know if the original file has been changed! Sometimes you will get a file which you think MAY not be up-to-date. If you want to check that it's up-to-date, click the "Reload" or "Refresh" button on your browser - this will always go to the original source of the file.

You have to wait a long time for a page. This may or may not be the proxy's fault. You can try the same page without using the proxy - turn OFF the proxy setting in your browser, then click the Reload button. If the page arrives quickly when you don't use the proxy, then the proxy is at fault in some way. Please let us know (preferably by email) what URL (web address) and when you were having the problem, and the date and approximate time.

Quite often, you'll find that the page still arrives slowly when you don't use the proxy. In that case, you're looking for a page which isn't already in the proxy's cache - the proxy has to go and get it. You should turn the proxy back ON in that case - the proxy should never slow you down, and will give faster accesses to the pages it does have.

"... could not load your Auto-Proxy Script" error message. If you're using the automatic proxy setting, you might see this error message. When your browser starts, it tries to reload the auto-proxy script, but it can't. It will give you the option of using the previous script. That would be OK - the script doesn't change often - except that you don't have a connection.

Unless you're browsing files that are stored on your hard disk, this means that your dialup connection didn't work. Did the modem dial out? You need to dial up to get pages from anywhere other than your hard disk.

Proxy weirdness? Like any piece of software, sometimes the proxy gets too busy or confused and refuses to give you anything, and it might even give you the wrong pages. If you think the proxy might be at fault, turn OFF the proxy in your browser and try reloading the same page. If the page comes across correctly this time, the proxy was causing the problem. If it doesn't, something else is wrong, so you should turn the proxy back ON.

As always, if you're having problems or don't think it's working properly, call Riverland Internet on 85 866 425 (work hours) or email the webmaster.


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